Recent feedback

Recent comments left by clients and selling agents on the services we provide. You can find 350 more here.

  • Naveen and Astha Baid September 14, 2023 at 6:42 pm on Buying ServiceRichard and Henry recently helped us purchase a property near the Cotswolds. We had never used a buying agent before but I don't think we will ever buy a home without them again! Richard made the entire process so smooth and gave us invaluable insights in all the aspects we expected, like negotiating price, but also in many aspects we didn't even consider. He liaised with all the stakeholders, keeping on top of all parties on our behalf, making it completely stress free for us. Highly recommend.
  • Bryan Walker September 6, 2023 at 9:23 am on Pocket AgentWe viewed a house that we thought we had fallen in love with. Then we called Henry for advice! We signed up for the Pocket Agent service and it was well worth the money. After reflection and advice from Henry we realised we would have been rushing in, for many reasons. Henry encouraged us to first get our current property sale in motion and provided guidance on that too. Our search ended up taking longer than expected but Henry was always very generous with his time and happy to chat. I particularly appreciated his advice on mortgage brokers, choice of solicitors, taking out buyers insurance for costs (if purchase doesn’t complete) plus strategy for our property sale - practical things that are very important and made a big difference to our ability to execute. I would recommend using him to anyone who wants a good advisor to help them through what is a very important decision.
  • Mike August 25, 2023 at 9:12 am on Buying ServiceI used Henry to find a house this year, as a first time buyer. I went into the whole process basically just wanting to pay people to do all the work for me. i.e. me describing what I want, and somebody else going and searching for homes, suggesting areas, arranging viewings, dealing with estate agents and solicitors etc. etc. I work a full time job so the prospect of dealing with the whole process myself was quite daunting. Henry and Rosie were exactly what I wanted in this regard, and did a fantastic job. Henry quickly identified an area that suited my requirements, and Rosie went off searching for listings based on my tastes. After just a few viewings we struck gold with a really nice 3 bed semi, fantastic garden, and in the perfect location. After my initial viewing Rosie also visited the house herself to make sure everything was in order and do a little negotiation with the sellers face-to-face. Things moved pretty quickly and smoothly from this point on. Henry has recommendations for mortgage brokers, solicitors, surveyors, etc. I took the lazy route and just picked the first suggestion for everything. All did a great job. It was an amazing experience being stuck in meetings at work but seeing emails flying around and knowing Henry and Rosie were on top of things and keeping the process going. The only downside is that a month after the move my living room is still filled with enough cardboard and packaging to sink the Titanic. Oh, and I'm already sick of mowing the lawn. And I think I'm developing a cigar habit. But that's on me, I guess.
  • Adam & Rachel August 15, 2023 at 9:38 pm on Buying ServiceRichard and Henry spent over a year helping us to find and buy the right property. Richard’s advice was invaluable throughout the process of buying our house. Richard and Henry guided us patiently and skilfully through a difficult purchase, providing support and endless advice and guidance. Richard was our main point of contact and was always available at the end of the phone, no matter how small the question. We used a number of professionals from their shortlist of contacts and found these to be reliable. We would recommend Henry and Richard and their support and knowledge.
  • Svetlana Nikitaeva July 19, 2023 at 5:59 pm on Buying ServiceI am a sales progressor for the estate agency and I would like to say that working with buying agents makes conveyancing process so much easier for all parties, especially for sales progressors and buyers. I highly recommend Pryor & Co to everyone who wants hustle & stress free process of purchasing a property.
  • Ben and Rachel June 30, 2023 at 11:48 am on Buying ServiceFrom start to finish, Henry was the mastermind behind our house-buying mission. He was always available on the end of the phone, has a catalogue of recommendations for other professionals involved, and was absolutely indispensable as a ‘shock absorber’ for the various stresses and pitfalls of the process. He held us back from making a number of bad decisions, and navigated us through several disappointments, which in truth would not have been nearly as satisfactory as the house we are shortly to move in to. And always with a sense of humour!
  • Nick and Deborah Kerr May 26, 2023 at 9:17 am on Buying ServiceWe have had what can be the most challenging experience of house hunting and buying made so much easier by using Henry as our buying agent. Describing Henry and his team as the most excellent buying agents only tells part of the story. They help in ALL areas of the process, willingly and brilliantly. They manage to solve seemingly unsolvable issues with ease, reducing the stresses along the way. They’re always available to listen and help for as long as the whole process takes. In short, without them I’m not sure our house purchase would have been completed. We will most definitely use Henry for our next search!
  • Amanda A May 23, 2023 at 10:41 am on Buying ServiceNever has buying a house been so enjoyable and stress free. Katherine organises everything and you just turn up and then she and Henry really come into their own once your offer is accepted by recommending solicitors, surveyors and experts required and assisting until exchange. Job done. Thank you. Amanda
  • Simon Welford May 12, 2023 at 11:46 am on Buying ServiceKatharine & Henry are a calm, clear and proactive team, that know their stuff. It was great working with you and I look forward to doing so again soon.
  • Harrison April 25, 2023 at 6:05 pm on Buying ServiceI started being in contact with Katharine just over 6 weeks ago with a property purchase and she has just been excellent. communication has been great and nothing has ever been an issue. Being an Estate Agent this is the kind of person we love working with and she has been helpful through this process. I look forward to working with her again very soon.
  • Matthew Milroy April 9, 2023 at 8:00 am on Buying ServiceRichard and Henry recently acted for us in our search in a new area to us (Hertfordshire). To say the timing was nerve wracking as a buyer (Q1 '23) was an understatement. We were very appreciative to have unbiased and balanced advice to help us make the decision to proceed and we're delighted with the our new house. I'd have no hesitation in recommending them.
  • Max Curtis - Aston Chase April 6, 2023 at 5:46 pm on Buying ServiceI have worked with numerous search agents over the years and Henry and his team top the list. We have just been involved in a highly complex transaction and being frank had Henry not have been involved it would not have happened. He delivered value to his client, who without his guidance would not have been able to navigate the nuisances of the sale!
  • S & D April 3, 2023 at 9:35 pm on Buying ServiceWe had been looking to buy a family home for over a year and had been through a couple of unsuccessful offers before we decided to approach a buying agent. We met with a few buying agents and Henry was the best fit for us. We were reassured by his experience and his approach to the process (down to earth, honest and a sense of humour). Deciding to work with Henry was the best decision we made; he is the person to have in your corner when you are making the biggest financial commitment of your life. We finally completed on our family home in the end of March, almost a full year since engaging Henry! Henry guided us away from properties we thought were good for us (perhaps our patience wearing thin), and helped us secure our amazing family home (within our budget), through a very messy and protracted sale process. He kept us (and everyone else from the selling agent, lawyers, insurance broker and mortgage broker), on track and focused. Buying a house is stressful, but we didn’t feel it as much with Henry in our corner. Thank you very much Henry for everything, and huge thanks also to Katharine (and Rosie in the early days), for the many viewings you did with us. We are delighted with our new home!
  • Steve & Christine March 20, 2023 at 8:34 am on Buying ServiceWe engaged Henry on the advice of two local estate agents. We had lived in the area for 16 years and we were end of chain, so in theory we should have been able to find our dream home easily. However, we had very specific requirements: 10+ acres, 5+ beds, privacy, commercial potential, and close enough to avoid disrupting schooling. Henry chaperoned us through many false dawns to find our dream home - in most cases, houses that hadn’t yet come to market. He challenged our criteria to make sure he understood our motivations, and set up viewings to help us clarify our wants and needs. Then, at last, we found our dream home - or rather a house that we couldn’t have imagined in our wildest dreams. Needless to say we couldn’t afford it but Henry negotiated it into our ball park and brokered a deal. On to the next challenge - we had to exchange in 1 month otherwise the house moved back out of reach. Once the starting gun fired Henry really came into his own, effortlessly steering us through conveyancing to get to exchange in record time. He connected us with a great team of experts and smoothed the process, directing the team and working several steps ahead. We have no doubt that we would not have found our forever home without Henry. He is a magician!
  • fahim March 8, 2023 at 11:33 am on Pocket AgentWe have just completed on our house and I cannot recommend this service highly enough. Making a large value purchase is a scary proposition and Henry was with us every step of the way. From deciding which properties we should look at, how to talk to the agents, negotiating and closing. Every time panic would set in Henry was there to guide us and keep things calm. As a buyer the odds are stacked against you and unless you are a buying professional you need to have someone on your side. Plus he has an excellent network of surveyors etc who we used as well. Just sign up - you won’t regret it. Thank you Henry !
  • Jessica & Olivier January 20, 2023 at 9:17 pm on Buying ServiceWe had a great experience with Henry and would definitely recommend his services to others. If it wasn’t for his handling of the process and negotiation skills, I do not think we would have been the successful purchaser of what is now our lovely new home and that is invaluable.
  • James Diaper January 9, 2023 at 1:14 pm on Buying ServiceHenry is fine communicator and one of the most user friendly individuals I have had the pleasure to work with in this business. As a selling agent there could be a slight doubt of how much a buying agent can add to the process.. but with Henry I can see what is added and this resulted in a happy client on both sides.
  • D. Mort December 27, 2022 at 4:49 pm on Buying ServiceHenry acted as our buying agent for our new family home in London when we returned from overseas. From our first engagement Henry provided a comprehensive and professional service from initial area selection through to the final completion of our purchase. His deep knowledge of the London market, his established relationships with many high quality sellers agents and his extensive experience of the process was invaluable as we returned to the country. Throughout this process Henry provided great insight, guidance and support as we assessed various properties and considerations. He did so with patience, humility and humor to make the whole process quite enjoyable. As we approached exchange, his network of trusted inspectors, solicitors and other advisors also proved invaluable. We would have no hesitation in recommending Henry and his team to others looking and we look forward to working with him again in the future.
  • Angela Coakley December 13, 2022 at 4:15 pm on Buying ServiceJust a quick note to say that Richard Pryor was Brilliant, enthusiastic and so helpful. Great pleasure working with him and so glad that everyone ended up moving into their dream home! (Didn't doubt it for one minute!!) Thanks for all your help Richard!
  • Adrian Roberts November 29, 2022 at 9:45 pm on Buying ServiceHaving not moved house for 30 years, Richard's ready support and skilled negotiation strategy ensured that we got the house we wanted at the first attempt for the right price. Richard helped us all through the process from the start to the collection of the keys, even ensuring that our estate agent didn't get ahead of himself.
  • Owain & Laura Thomas November 29, 2022 at 8:50 am on Buying ServiceHire them. There is no doubt in our mind that we would not be buying our dream house without their support. Their advice is excellent, and Richard’s dedication to getting the deal over the line was unfaltering. He went above and beyond to ensure that our interests were protected including never hesitating to be somewhere in person to get a job done. Having a formidable team like this on our side gave us such peace of mind, and was worth every penny.
  • Natalya Fox November 20, 2022 at 9:22 pm on Buying ServiceWe used the buying service on the recommendation of friends, & have successfully purchased our next home in South West London. It was useful to get an insight into the market from the agent perspective & not have to worry about or deal directly with estate agents throughout the majority of the process. It was also very useful to have someone able to advise on some of the finer details & chase any third parties on a regular basis to keep the purchase on track as we had a tight time schedule towards the end. I would certainly recommend the service if you are looking for advice & particularly help from a practical perspective & are short of time yourself to coordinate between all the parties involved in a house sale/purchase.
  • Isabel November 18, 2022 at 12:46 pm on House Doctor 👨🏻‍⚕️Henry has been a mine of information and sound advice and is very entertaining to boot. I am so very grateful to have had access to his Surgery, what a great and generous service. Thank you!
  • Isabel November 18, 2022 at 12:36 pm on Pocket AgentHenry has been a mine of information and sound advice and is very entertaining to boot. I am so very grateful to have had access to his Surgery, what a great and generous service. Thank you!
  • Pierre&Julie November 8, 2022 at 7:07 am on Buying ServiceWe have signed up for the bespoke buying service. After having recently moved to the UK, we found ourselves in the hottest market having no knowledge of property buying in the UK. We had the pleasure to work closely with Richard on our home purchase in the tricky Oxford market. Richard was fantastic during the entire process of buying our home. First, he has spent time on clearly understanding our personal and financial situation, our needs and desires, making the search process more focussed and targeted. We felt very comfortable opening up to Richard on more personal topics. During the search process, we have had extensive discussion on the houses he has identified for us and which we have viewed together. He will take excessive emotion out of this stage of the process by asking the right questions keeping you laser focussed on the initial plan. Once we have decided to make offers, the value of having Richard and the Pryor family by our side was immense. Richard helped us formulating offers again keeping excessive emotions out. This has certainly not only saved us a lot of money but also gave us confidence in our decisions. Accounting for information he has gathered on the sellers‘ situation, our offers generally stood out by offering more beyond money and ultimately led to one offer being accepted. Once our offer was accepted, the process was on auto-pilot with Richard working on keeping all the involved parties on the ball. He would keep us informed on the progress and we attribute the swift exchange/completion to his magic. Buying a property can be quite stressful and time consuming. The Pryor bespoke buying service makes the process more pleasant, efficient and, in our case, we probably saved a multiple of the fee. We strongly recommend this service to family and friends!
  • Clare Towl November 7, 2022 at 11:23 am on Buying ServiceFrom an estate agent's prospective, Richard was very communitive and helpful throughout the whole selling process. Always available at the end of the phone. I would highly recommend their service; I look forward to working with them again.
  • Caroline J October 29, 2022 at 12:00 am on Pocket AgentHenry was professional, arbitrary and dispassionate. Recommend his service
  • Annie C October 19, 2022 at 11:34 am on Buying ServiceFrom a selling agents point of view.... The buying process can often be complex and confusing for buyers to navigate, Henry offers a valuable link in the chain. Not only giving the buyer peace of mind but the seller that their buyer is getting sound, knowledgeable, guidance throughout the sales process. Clear and fuss free communication throughout made for a smooth and swift sale. Thanks to Henry!
  • Adrian Boruz October 5, 2022 at 11:21 pm on Pocket AgentWe had another very helpful conversation with Henry - key in shaping our thinking re our family home and how to navigate the turbulence in the market Thank you Henry for the pragmatic advice and for helping us on such an important matter as is our home for our new extended family!
  • October 5, 2022 at 4:50 pm on Buying ServiceRichard was a pleasure to deal with. From an agents point of view he was thorough, supportive and helpful.