Recent feedback

Recent comments left by clients and selling agents on the services we provide. You can find 350 more here.

  • AW June 6, 2024 at 5:01 pm on House DoctorMany years of expertise delivered in a concise and engaging conversation. Henry gave me the confidence to back my judgement regardless of what some might consider to be conventional wisdom. Thank you!!
  • Richard & Cora O'Donohoe May 15, 2024 at 3:41 pm on Buying ServiceWe were delighted with Henry's help on the purchase of our new house. He took the time to understand what we wanted from a new house and came to our old house to get a sense of what worked for us [and what didn't]. The search itself was, as you'd expect, very well handled but it was also the help with the other aspects that was very welcome - everything from liaising with our lawyers to helping us find the right surveyor. Henry was always available for advice and was always willing to give an honest opinion - very important when you are discussing the merits of one house over another. We wouldn't hesitate to recommend Henry and his company.
  • Victor May 5, 2024 at 12:31 pm on Pocket AgentI completed on a house purchase in November 2023 after a year-long search and two aborted offers. Henry’s friendly advice was invaluable at dispelling all the misconceptions I had about the house purchase process in England, hearing sober professional opinions on some of the questionable “prospects”, and helped me get into the right mindset before finally making it all the way through!
  • Chen April 29, 2024 at 11:41 pm on Pocket AgentWe have just moved in to our new home, after close to 2 years from our first house search. At the beginning one of my colleague recommended Henry to us, and we quickly realize how lucky we were to have him on our side. Henry was always available, patiently sharing his knowledge and expertise every step of the way: from guiding us on neighbourhoods, offering insightful knowledge on individual properties, teaching us how to negotiate, and all the way to completion. Henry helps us making the best of our situation, and avoided many potential pitfalls. Henry's clear and straight-forward advice have greatly reduced our stress during the whole process. Thanks to Henry's guidance, we very closely won two (!) rounds of bidding, and finally landed on a house we have always dreamed of! Considering the value to the price, Henry's service is definitely among the best investments we have ever made.
  • SD April 27, 2024 at 1:04 pm on Buying ServiceI know quite simply we would not be about to complete on our new home if it were not for Richard and Henry Pryor. We were buying from abroad in a complicated situation. Not only did Richard listen carefully to and understand what we were after as our new home, he went and found it off market and got our offer accepted. That was the easy bit!!! Richard and Henry then guided us through all the next steps, suggesting solicitor, surveyor and mortgage brokers - all of whom were also outstanding. Richard has been reassuring, knows the market and is just a top, lovely chap. It’s just been a pleasure, removed nearly all the stress of buying a house in the UK and made it fun and exciting. I can thank Richard and Henry enough, and the investment in their services has paid for itself multiple times. Nobody can go wrong using their fantastic services.
  • Houda April 11, 2024 at 10:04 am on House DoctorAmazing advice! We just reached out to Henry as we were exploring buying a house on auction in the Clapham area. Henry was a mine of information and very knowledgeable about the process and its pitfalls. Henry advised that buying a house on auction requires a lot of preparation, getting the right people - e.g., solicitor...- lined up to properly conduct the due diligence before bidding. Also, this means that there is money to be spent (at least for non professional investors like us) before bidding and even if we don't win the auction. Henry also provided a lot of insights on the fact that buying a house cheaper on auction is often a myth! On auction you buy houses at their market value 🙂 and there is always a risk that we may trip up! It is a risky process! Thank you Henry for the time and availability and all that advice with no fee (we could not believe you picked up the phone actually :-))
  • The Albuquerques March 11, 2024 at 7:55 pm on Buying ServiceAs far as we’re concerned, property buying equals the Pryors. The first thing to say was how generous Henry was with his time and expertise even before we formally appointed him as our search agent - we're talking multiple phone calls with a wealth of advice. But once we decided that we'd like our hands held through the whole process and signed up the full-fat Buying Agent service, Henry and his brother Richard in particular (who was in charge of our search) were instrumental in us finding our dream home. It took time - years not months - and we had our fair share of frustrations, but through all of it, Richard was always there not only to provide unflagging practical help with good humour, but also to keep our minds focused on the right priorities (including gentle challenges to our assumptions when needed) and never losing sight of the big prize. And once the deal was agreed on the house, we were frankly astounded at how the Pryors' well-oiled machine (including their superlative little black book of contacts) just took care of the process. We signed papers as and when needed, but everything else was essentially taken care of, including a whole lot of legwork on Richard's part to find quotes for remediations which was well above and beyond anything we were expecting. Long story short, our new house is absolutely perfect, we can't believe it's ours, and we couldn't have done it without the Pryors.
  • Dominic Reeves - Dexters 🕵🏻‍♂️ February 28, 2024 at 9:33 am on Buying ServiceHenry has been great. He was always available, providing daily assistance in getting a tricky purchase over the Line.
  • James Hirst February 26, 2024 at 11:25 am on Buying ServiceHenry helped me buy flats in Battersea and Lambeth for my daughters. Having him there to bounce ideas off and give a critical analysis of different flats, values, and areas was incredibly helpful and took the strain out of the buying process. But where he really shone was in the post-sale process. One of ours was incredibly fraught, and there is no doubt that the deal would have foundered without Henry's involvement. His knowledge and, in particular, how to handle agents, buyers, and sellers and diffuse tricky situations is second to none. We completed last Thursday and toasted Henry because, without him, we'd still be looking now. When considering whether to instruct him, have a mind to the post-sale process because if it proves to be at all difficult, then having Henry on your side will increase your chances of a successful outcome tenfold. Highly recommended.
  • Dominic Hallett - Winkworth 🕵🏻‍♂️ February 5, 2024 at 9:48 am on Buying ServiceI recently collaborated with Rosie and Henry and have to say, what an absolute pleasure it was. They are both highly professional, knowledgeable and most of all wholesome and trustworthy. I would highly recommend them. They have their clients' best interests at heart and provide an excellent service. I look forward to working with them again.
  • S Wood January 20, 2024 at 10:23 am on Buying ServiceHenry and Rosie were absolutely amazing! Helping me find an ideal property in Clapham only a couple of weeks after getting them on the case. They then expertly guided me through the whole buying process, making it a lot smoother and less stressful on my side. I would definitely recommend them and would use them again in a heartbeat!
  • Khalil January 10, 2024 at 8:07 pm on House DoctorI can't recommend speaking to Henry more. I almost didn't reach out because I didn't quite believe an expert like him would be willing to give away his time & advice, but he really is - and was generous with both. As a first time buyer feeling a bit lost in a complicated housing market, Henry helped answer my questions - and helped me think about buying a house as a life decision, not just a financial one.
  • A B January 4, 2024 at 4:35 pm on Buying ServiceAs the first person in my family to buy a home in the UK, I found it incredibly helpful to have Henry and Katharine to help with the process and provide the sort of expertise that helped me avoid pitfalls. Even if he hadn't helped me negotiate a significant discount, having Henry on retainer would have been worth it for the streamlining to the process and the ability to not have to be in communication with however many selling agents.
  • Francesca December 28, 2023 at 3:20 pm on Pocket AgentThank you Henry for your support helping me find and buy my new home! Henry is pragmatic, extremely competent in the sector and responsive. It's made a big difference having him on my side throughout the process. I highly recommend his service.
  • December 21, 2023 at 6:03 pm on Buying ServiceHenry was instrumental in not only finding a buyer but helping in the sales progression progress for what was a very difficult transaction to bring to a successful conclusion. I would highly recommend and look forward to working with you in the future.
  • Fiona December 8, 2023 at 1:15 pm on Pocket AgentHenry has been a constant sounding board for me buying my first property in England and navigating the system. Many factors were stacked against me in the last few years-general election 2019, Brexit, the pandemic, the stamp duty holiday, interest rates rising and getting gazumped and missing out on places etc but Henry always made himself available via email or phone. I am finally in a home 4 years after selling my place in Scotland. I would highly recommend the pocket service.
  • B Mikula December 6, 2023 at 4:44 pm on Buying ServiceThe team at Pryor & Co. brought knowledge, patience, market contacts and - above all - good judgment to the buying process. They have demonstrable expertise; having them on the team (as it were) was invaluable. We were not only delighted by the outcome, but found the experience to be pleasurable. Many thanks to Richard and Henry.
  • Camilla Leigh December 6, 2023 at 1:46 pm on Buying ServiceWe have just bought a house with Richard and Henry Pryor providing services as our buying agents. It was THE most pleasurable buying experience we've had. They are extremely knowledgeable on the market, highly emotionally intelligent and astute at guiding us through the buying process, have an encyclopaedic network of agents, surveyors, builders, architects, etc and maintain excellent and honest professional relationships with all of them. The respect and revere with which they are held within the property sector reflected very positively on our experience as buyers. They were also tireless in scouring the market to find viable houses for a period of time that we felt went way longer than the fee we had paid (great value for money!) and were extremely honest about their views on the properties whilst at the same time being delicate with our sensibilities. They never shy from going the extra mile and being as helpful as possible in every possible way. We 1,000% recommend working with Richard and Henry. In addition to all, they are really nice people and a pleasure to spend time with, viewing and discussing houses. Don't hesitate to engage them. You won't regret it!
  • Sara Mlynarikova - Foxtons 🕵🏻‍♀️ November 6, 2023 at 4:30 pm on Buying ServiceI have worked with Rosie on a recent sale/purchase of one of our properties and the transaction was extremely smooth! It was an absolute delight to work with Pryor&Co and I surely hope our paths cross again soon!
  • Ben Way - Butler Sherborn 🕵🏻‍♂️ October 27, 2023 at 10:56 am on Buying ServiceWe recently sold a property to clients of Richards. He made the whole process as smooth as possible and clearly gave his client sound, pragmatic advice. I look forward to the next sale we agree to clients of his.
  • Naveen and Astha Baid September 14, 2023 at 6:42 pm on Buying ServiceRichard and Henry recently helped us purchase a property in the Cotswolds. We had never used a buying agent before but I don't think we will ever buy a home without them again! Richard made the entire process so smooth and gave us invaluable insights in all the aspects we expected, like negotiating price, but also in many aspects we didn't even consider. He liaised with all the stakeholders, keeping on top of all parties on our behalf, making it completely stress free for us. Highly recommend.
  • Bryan Walker September 6, 2023 at 9:23 am on Pocket AgentWe viewed a house that we thought we had fallen in love with. Then we called Henry for advice! We signed up for the Pocket Agent service and it was well worth the money. After reflection and advice from Henry we realised we would have been rushing in, for many reasons. Henry encouraged us to first get our current property sale in motion and provided guidance on that too. Our search ended up taking longer than expected but Henry was always very generous with his time and happy to chat. I particularly appreciated his advice on mortgage brokers, choice of solicitors, taking out buyers insurance for costs (if purchase doesn’t complete) plus strategy for our property sale - practical things that are very important and made a big difference to our ability to execute. I would recommend using him to anyone who wants a good advisor to help them through what is a very important decision.
  • Mike August 25, 2023 at 9:12 am on Buying ServiceI used Henry to find a house this year, as a first time buyer. I went into the whole process basically just wanting to pay people to do all the work for me. i.e. me describing what I want, and somebody else going and searching for homes, suggesting areas, arranging viewings, dealing with estate agents and solicitors etc. etc. I work a full time job so the prospect of dealing with the whole process myself was quite daunting. Henry and Rosie were exactly what I wanted in this regard, and did a fantastic job. Henry quickly identified an area that suited my requirements, and Rosie went off searching for listings based on my tastes. After just a few viewings we struck gold with a really nice 3 bed semi, fantastic garden, and in the perfect location. After my initial viewing Rosie also visited the house herself to make sure everything was in order and do a little negotiation with the sellers face-to-face. Things moved pretty quickly and smoothly from this point on. Henry has recommendations for mortgage brokers, solicitors, surveyors, etc. I took the lazy route and just picked the first suggestion for everything. All did a great job. It was an amazing experience being stuck in meetings at work but seeing emails flying around and knowing Henry and Rosie were on top of things and keeping the process going. The only downside is that a month after the move my living room is still filled with enough cardboard and packaging to sink the Titanic. Oh, and I'm already sick of mowing the lawn. And I think I'm developing a cigar habit. But that's on me, I guess.
  • Adam & Rachel August 15, 2023 at 9:38 pm on Buying ServiceRichard and Henry spent over a year helping us to find and buy the right property. Richard’s advice was invaluable throughout the process of buying our house. Richard and Henry guided us patiently and skilfully through a difficult purchase, providing support and endless advice and guidance. Richard was our main point of contact and was always available at the end of the phone, no matter how small the question. We used a number of professionals from their shortlist of contacts and found these to be reliable. We would recommend Henry and Richard and their support and knowledge.
  • Svetlana Nikitaeva - Winkworths 🕵🏻‍♀️ July 19, 2023 at 5:59 pm on Buying ServiceI am a sales progressor for the estate agency and I would like to say that working with buying agents makes conveyancing process so much easier for all parties, especially for sales progressors and buyers. I highly recommend Pryor & Co to everyone who wants hustle & stress free process of purchasing a property.
  • Ben and Rachel June 30, 2023 at 11:48 am on Buying ServiceFrom start to finish, Henry was the mastermind behind our house-buying mission. He was always available on the end of the phone, has a catalogue of recommendations for other professionals involved, and was absolutely indispensable as a ‘shock absorber’ for the various stresses and pitfalls of the process. He held us back from making a number of bad decisions, and navigated us through several disappointments, which in truth would not have been nearly as satisfactory as the house we are shortly to move in to. And always with a sense of humour!
  • Nick and Deborah Kerr May 26, 2023 at 9:17 am on Buying ServiceWe have had what can be the most challenging experience of house hunting and buying made so much easier by using Henry as our buying agent. Describing Henry and his team as the most excellent buying agents only tells part of the story. They help in ALL areas of the process, willingly and brilliantly. They manage to solve seemingly unsolvable issues with ease, reducing the stresses along the way. They’re always available to listen and help for as long as the whole process takes. In short, without them I’m not sure our house purchase would have been completed. We will most definitely use Henry for our next search!
  • Amanda A May 23, 2023 at 10:41 am on Buying ServiceNever has buying a house been so enjoyable and stress free. The team organises everything and you just turn up and then they really come into their own once your offer is accepted by recommending solicitors, surveyors and experts required and assisting until exchange. Job done. Thank you. Amanda
  • Simon Welford - Antony Roberts 🕵🏻‍♂️ May 12, 2023 at 11:46 am on Buying ServiceKatharine & Henry are a calm, clear and proactive team, that know their stuff. It was great working with you and I look forward to doing so again soon.
  • Harrison - Arcon 🕵🏻‍♂️ April 25, 2023 at 6:05 pm on Buying ServiceI started being in contact with Katharine just over 6 weeks ago with a property purchase and she has just been excellent. Communication has been great and nothing has ever been an issue. Being an Estate Agent this is the kind of person we love working with and she has been helpful through this process. I look forward to working with her team again very soon.